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BEFORE THE TESTS
Logging in
Q: I have forgotten our school password.
A: Select Unable to Log In? on the PAR login page and follow the prompts.
Q: What is my school’s username / region code?
A: PAR usernames are made up of a 3-digit number (region code) followed by an underscore symbol then a 4-digit number (school code) e.g. 300_1234. If you do not know your school’s username or region code, please contact the NAPLAN team on +61 2 9367 8382.
Q: My account is locked – what should I do?
A: If your school completed NAPLAN online tests, you will not have access to PAR. If your school completed alternative format (paper) NAPLAN tests, you do have access to PAR. You may be trying to log in outside the website open dates or with an incorrect username or password. If your account has become locked after an incorrect password was entered, you may call the NAPLAN team on +61 2 9367 8382 and request that your account is unlocked.
School Details
Q: Our school details are incorrect in PAR – how can we edit them?
Q: What should we do if the principal’s email address has been entered incorrectly?
A: The principal should send an email, including their signature block to verify their role, to naplan.nsw@nesa.nsw.edu.au and request that their email address is updated.
Q: Our school name has changed – how can we update it in PAR?
A: The school principal must send an email, including their signature block to verify their role, to naplan.nsw@nesa.nsw.edu.au and request that the school name is updated. Please note that it is important that the school name on PAR is correct, as this is how the name will appear on NAPLAN student reports.
Test materials
Q: What should schools do with unused test materials?
A: Following the test security period, which ended on 31 March 2023, unused materials may be destroyed or used for non-commercial educational purposes. Schools are not permitted to upload the 2017–2023 NAPLAN paper tests to any ICT platform or to provide them to parents/carers or members of the wider community, including the media, at any time.
Test Participation
Q: Which students can be exempt from sitting NAPLAN?
A: Students with a language background other than English who have been attending school in Australia for less than a year before the test should be given the opportunity to participate but may be exempted. Students with significant intellectual disability and/or significant co-existing comorbidity that severely limits their capacity to participate in the tests may also be exempt.
Consent must be obtained from a student’s parents or carer and a Parent/carer consent for exemption and withdrawal form must be signed before testing. This form can be downloaded from the Documents and Forms section of the PAR website and, when completed, must be filed at school for audit purposes.
Q: Which students can be withdrawn from NAPLAN tests?
A: Parents/carers may choose to withdraw a student from one or more NAPLAN tests at their discretion. A school must not influence parents to withdraw students. Consent must be obtained from a student’s parent or carer via a Parent/carer consent for exemption and withdrawal form before testing. This form can be downloaded from the Documents and Forms section of the PAR website and, when completed, must be filed at school for audit purposes.
Q: If a student has left our school, how can I take him/her off the class list? What should I do with his/her books?
A: To remove a student:
- Go to the Student Test Participation page in PAR.
- Find the student’s name (eg. enter student surname in search box, select Search).
- Select Left School/deleted from drop down list.
- Do not return the test books for this student. You may keep the test books as a school resource provided you redact the student’s personal details, or you can destroy them, after the security period ends on 31 March 2023.
Q: A student registered to take part in NAPLAN repeated and is still in year 2 (or 4, 6, 8). What should we do?
A: You need to remove the student from the participation list:
- Go to the Student Test Participation page in PAR.
- Find the student's name (eg. enter student surname in search box, select Search).
- Select Left School/deleted from drop down list.
Q: One of our students is in the wrong year group on PAR – how can I change this?
A: To change a year group:
- Go to the Student Test Participation page in PAR.
- Find the student's name (eg. enter student surname in search box, select Search).
- Select Left School/deleted from drop down list.
- Select the correct year group, then Add Student in the Edit box.
- Complete form with student details, then select Save.
Q: What if a student sat the language conventions and writing tests at another school before enrolling at our school on the remaining test days?
A: Please send an email to naplan.nsw@nesa.nsw.edu.au with the details, including the student’s name, date of birth and year level. A NAPLAN team member will contact you and advise how to complete the entries on PAR.
Q: A student’s date of birth is incorrect – how can we change it?
A: To change a date of birth:
- Go to the Student Test Participation page in PAR.
- Select Edit at the left of the student's name.
- Edit the date of birth field as required.
- Select Update.
Roll Classes
Q: Some of our roll classes have changed. How can I correct this?
A: To edit a roll class:
- Go to the Student Test Participation page in PAR.
- Select a roll class from the drop down list in the Sort table.
- In the Edit table, select Edit Roll Class.
- Next to New Roll Class Name, type the new roll name.
- Select Update.
- If you need to move students into the new roll class, select the box at the left of each of the student names.
- Select the new roll class from the Move to Roll Class drop down list in the Edit table.
The roll class information will be updated for the selected students.
Disability Adjustments
Q: How do I apply for a disability adjustment?
A: To apply:
- Select the Disability Adjustment Application link from the left hand menu.
- Next to the student’s name, choose the disability adjustment from the drop-down list.
- When the selection is made, an application form appears. Please read the eligibility statement at the top of the form and ensure the student fulfils the criteria for the adjustment to be considered.
- Complete all fields on the application form. You may upload documentation to support the application.
- Select the Submit button.
Q: Why has the student’s participation status been greyed out in Student Test Participation?
A: The Locked participation status (greyed out) indicates that an application for a disability adjustment is under consideration
Q: Can I apply for a disability adjustment across all tests (writing, reading, conventions of language, numeracy)?
A: An application for braille, large print, black and white and electronic test material will be applied to all tests for that student. Please contact the NAPLAN team immediately if you have a student requiring these adjustments and you have not already submitted an application.
Q: What is the electronic test? Who can access this?
A: The electronic test is an interactive PDF provided on a USB device. It is only available to students who are unable to access the NAPLAN tests through any other available disability adjustments, including assistive technology or a NAPLAN support person.
Students who may be eligible to use an electronic test include those with:
- vision impairment who require a font size larger than N36 and who are not proficient in braille; and/or
- a physical disability which restricts movement, particularly of the upper limbs.
The electronic test is not the same as sitting NAPLAN online tests. For further details about the electronic test refer to section 6.10 of the NAPLAN handbook for principals and coordinators – alternative format (paper).
Q: What disability adjustments require permission by NESA to be used in NAPLAN tests?
A: Approval by NESA is required for students to access:
- braille test material
- large print test material
- black and white test material
- electronic test material
- a word processor
- a scribe
Please refer to the NAPLAN handbook for principals and NAPLAN coordinators for more information.
Q: How do I view the disability adjustments that were applied for?
A: All applications are listed on the Disability Adjustment Summary page.
Q: How can I view the status of my disability application?
A: To view, select Disability Adjustment Summary. The status of an application is shown as either Received, Approved, Declined or On Hold. If you wish to modify the status of an application for any reason, please contact the NAPLAN team via email at naplan.nsw@nesa.nsw.edu.au.
Q: How does the school know when applications are successful or unsuccessful?
A: When a decision has been made, an email will be sent to the school principal and NAPLAN coordinator informing them of the outcome.
Q: What if the outcome of the application is unsuccessful?
A: If the outcome is unsuccessful and you require further details, please contact the NAPLAN team via email at naplan.nsw@nesa.nsw.edu.au.
Q: Where can I find the criteria for the approval of a scribe?
A: Select Disability Adjustment Application, then select Scribe from the dropdown menu. The criteria is displayed on screen. An extract from the National protocols for test administration and the Scribe rules can also be downloaded from this page. A copy of the Scribe rules can also be found in the NAPLAN handbook for principals and coordinators – alternative format (paper), the NAPLAN test administration handbook for teachers – alternative format (paper) and in the Documents and Forms page.
AFTER THE TESTS
Q: When does the test security window end?
A: The test security window ends on Friday 31 March 2023. All tests must be securely stored before this date.
Q: We have confirmed on PAR the number of booklets returned, but need to make a change. The site appears to be locked. How do we make changes?
A: Go to the Confirmation page and uncheck the boxes against the relevant Year group. Return to the Student Test Participation page and make the required changes. Then revisit the Confirmation page and recheck the boxes.
Q: What should schools do with unused test materials?
A: Unused materials must be kept in secure storage until the test security period has ended (31 March 2023). They may then be destroyed or used for non-commercial educational purposes. Schools are not permitted to upload the 2017–2023 NAPLAN paper tests to any ICT platform or to provide them to parents/carers or members of the wider community, including the media, at any time.
Q: I didn’t receive one of my student’s reports - what should I do?
A: Check the student was present for the NAPLAN tests. This can be done in Student Test Participation on PAR. If the student was present, email naplan.nsw@nesa.nsw.edu.au. Please include the student’s first name, last name and DOB in the email and request a replacement report.
Q: I would like another copy of a student report - how can I get one?
A: Schools can reprint reports from the NSW Department of Education’s Scout platform once data is finalised at the end of a NAPLAN year. All principals have access to Scout, along with most executive teachers.
Q: Where can I get assistance with using the Scout analysis platform?
Q: How do I lodge an appeal against a student’s results?
A: There is no appeal process for reading, numeracy and language conventions tests as they are computer marked. There are extensive quality processes followed during the marking of the writing test.
There is an appeals process for reviewing the marking of the writing test, which can only be initiated by the school principal. Before applying, both the student’s script and the 2023 NAPLAN writing marking guide must be viewed on NESA Schools Online. The appeal form, located under Documents and Forms in PAR, must be completed with detailed reasons as to why the marking result is thought to be incorrect, and emailed to naplan.nsw@nesa.nsw.edu.au.
General
Q: What does TAA stand for?
A: TAA stands for Test Administration Authority. It refers to the test authority in each state that has responsibility for the administration of NAPLAN. The NSW Education Standards Authority (NESA) is the TAA for NSW.
Reports
Q: I didn’t receive one of my student’s reports - what should I do?
A: Check the student was present for the NAPLAN tests. This can be done in Student Test Participation on PAR. If the student was present, email naplan.nsw@nesa.nsw.edu.au. Please include the student’s first name, last name and DOB in the email and request a replacement report.
Q: I would like another copy of a student report - how can I get one?
A: Schools can reprint reports from the NSW Department of Education’s Scout platform once data is finalised at the end of a NAPLAN year. All principals along with most executive teachers have access to Scout.
Q: Where can I get assistance with using the Scout analysis platform?
Q: How do I lodge an appeal against a student’s results?
A: There is no appeal process for reading, numeracy and language conventions tests as they are computer marked. There are extensive quality processes followed during the marking of the writing test. There is an appeal process for reviewing the marking of the writing test, which can only be initiated by the school principal. Before applying, both the student’s script and the 2023 NAPLAN writing marking guide must be viewed on NESA Schools Online. The appeal form is located under Documents and Forms in PAR. It must be completed with detailed reasons as to why the writing test result is considered incorrect and emailed to naplan.nsw@nesa.nsw.edu.au.
BEFORE THE TESTS
Logging in
Q: I have forgotten our school password.
A: Select Unable to Log In? on the PAR login page and follow the prompts.
Q: What is my school’s username / region code?
A: PAR usernames are made up of a 3-digit number (region code) followed by an underscore symbol then a 4-digit number (school code) eg. 538_1202. If you do not know your school’s username or region code, please contact the NAPLAN team on 1300 119 556 or +61 2 9367 8382.
Q: My account is locked – what should I do?
A: If your school is completing NAPLAN online tests, you do not have access to PAR. If your school is sitting alternative format (paper) NAPLAN tests, you do have access to PAR. You may be trying to log in outside the website open dates or with an incorrect username or password. You may call the NAPLAN team on 1300 119 556 or +61 2 9367 8382 and request that your account be unlocked.
Managing Users
Q: I have forgotten or can’t find our username and password for PAR.
A: Click on "Unable to Log In?" on the PAR login page. Select either “I know my Username” or “I do not know my Username”. Complete the email address field or details as prompted. An email will be sent to the school email address with log-in details.
Q: I have just tried to log in and found my account to be locked – what do I do?
A: You may be trying to log in outside the website open dates. Check the information at the top of the login page. You may also ring the NAPLAN team on 1300 119 556 or +61 2 9367 8382 (international and out of state) and request that your account be unlocked. You will be required to identify yourself and school.
Q: I received an email with my password and the email said that my user name is region code_school code. I know my school code but not my region code. Would you please be able to tell me what this region code is?
A: Each school has a username which is a 3-digit number (region code) followed by an underscore symbol then a 4-digit number (school code) eg 538_1202. Click on "Unable to Log In?" on the PAR log in page. Select “I do not know my username or password”. Complete the email address field. An email will be sent to the school email address with login details, including the username which is the region code_school code (eg: 533_4313).
School Details
Q: Our school details are incorrect in PAR – how do we edit them?
A: Schools are unable to make changes to this information in PAR Phase 3. Please call the NESA NAPLAN team on 1300 119 556 or +61 2 9367 8382 or send an email to naplan.nsw@nesa.nsw.edu.au.
Q: What should we do if the principal’s email address has been entered incorrectly?
A: The principal should send an email, including their signature block to verify their role, to naplan.nsw@nesa.nsw.edu.au requesting that their email address is updated.
Q: Our school name has changed – how can we update it in PAR?
A: The school principal must send an email to naplan.nsw@nesa.nsw.edu.au and request that the school name be updated. Please note that it is important that the school name on PAR is correct, as this is how the name will appear on NAPLAN student reports.
Test Participation
Q: Which students can be exempt from sitting NAPLAN?
A: Students with a language background other than English who have been attending school in Australia for less than a year before the test should be given the opportunity to participate but may be exempted. Students with significant intellectual disability and/or those with significant co-existing comorbidity which severely limit their capacity to participate in the tests may also be exempt.
Consent must be obtained from a student’s parents or carer and a Parent/carer consent for exemption and withdrawal form must be signed before testing. This form can be downloaded from the Documents and Forms section of the PAR website and, when completed, must be filed at school for audit purposes.
Q: Which students can be withdrawn from NAPLAN tests?
A: Parents/carers may choose to withdraw a student from one or more NAPLAN tests at their discretion. A school must not influence parents to withdraw students. Consent must be obtained from a student’s parent or carer via a Parent/carer consent for exemption and withdrawal form before testing. This form can be downloaded from the Documents and Forms section of the PAR website and, when completed, must be filed at school for audit purposes.
Q: If a student has left our school, how can I take him/her off the class list? What should I do with his/her books?
A: To remove a student:
- Go to the Student Test Participation page in PAR.
- Find the student’s name (eg. enter student surname in search box, select Search).
- Select Left School/deleted from drop down list.
- Do not return the test books for this student. You may keep the test books as a school resource provided you redact the student’s personal details, or you can destroy them, after the security period ends on 3 June 2022.
Q: A student registered to take part in NAPLAN repeated and is still in year 2 (or 4, 6, 8). What should we do?
A: You need to remove the student from the participation list:
- Go to the Student Test Participation page in PAR.
- Find the student's name (eg. enter student surname in search box, select Search).
- Select Left School/deleted from drop down list.
Q: One of our students is in the wrong year group on PAR – how can I change this?
A: To change a year group:
- Go to the Student Test Participation page in PAR.
- Find the student's name (eg. enter student surname in search box, select Search).
- Select Left School/deleted from drop down list.
- Select the correct year group, then Add Student in the Edit box.
- Complete form with student details, then select Save.
Q: What if a student sat the language conventions and writing tests at another school and enrolled here on the Wednesday to sit the remaining tests?
A: Please send an email to naplan.nsw@nesa.nsw.edu.au with the details, including the student’s name, date of birth and year level. A NAPLAN team member will contact you and advise how to complete the entries on PAR.
Q: A student’s date of birth is incorrect – how can we change it?
A: To change a date of birth:
- Go to the Student Test Participation page in PAR.
- Select Edit at the left of the student's name.
- Edit the date of birth field as required.
- Select Update.
Roll Classes
Q: Some of our roll classes have changed. How can I correct this?
A: To edit a roll class:
- Go to the Student Test Participation page in PAR.
- Select a roll class from the drop down list in the Sort table.
- In the Edit table, select Edit Roll Class.
- Next to New Roll Class Name, type the new roll name.
- Select Update.
- If you need to move students into the new roll class, select the box at the left of each of the student names.
- Select the new roll class from the Move to Roll Class drop down list in the Edit table.
The roll class information will be updated for the selected students.
Disability Adjustments
Q: How do I apply for a disability adjustment?
A: To apply:
- Select the Disability Adjustment Application link from the left hand menu.
- Next to the student’s name, choose the disability adjustment from the drop-down list.
- When the selection is made, an application form appears. Please read the eligibility statement at the top of the form and ensure the student fulfils the criteria for the adjustment to be considered.
- Complete all fields on the application form. You may upload documentation to support the application.
- Select the Submit button.
Q: Why has the student’s participation status been greyed out in Student Test Participation?
A: The Locked participation status (greyed out) indicates that an application for a disability adjustment is under consideration
Q: Can I apply for a disability adjustment across all tests (writing, reading, conventions of language, numeracy)?
A: An application for braille, large print, black and white and electronic test material will apply to all tests for that student.
Q: What is the electronic test? Who can access this?
A: The electronic test is an interactive PDF provided on a USB device. It is only available to students who are unable to access the NAPLAN tests through any other available disability adjustments, including assistive technology or a NAPLAN support person.
Students who may be eligible to use an electronic test include those with:
- a vision impairment who require a font size larger than N36 but who are not proficient in braille; and/or
- a physical disability which restricts movement, particularly of the upper limbs.
The electronic test is not the same as sitting NAPLAN online tests. For further details about the electronic test refer to section 6.9 of the NAPLAN handbook for principals and coordinators – alternative format (paper).
Q: What disability adjustments require permission by NESA to be used in NAPLAN tests?
A: Approval by NESA is required for students to access:
- braille test material
- large print test material
- black and white test material
- electronic test material
- a word processor
- a scribe
Q: How do I view the disability adjustments that were applied for?
A: All applications are listed on the Disability Adjustment Summary page.
Q: How can I view the status of my disability application?
A: To view, select Disability Adjustment Summary. The status of an application is shown as either Received, Approved, Declined or On Hold. If you wish to modify the status of an application for any reason, please contact the NAPLAN team via email at naplan.nsw@nesa.nsw.edu.au.
Q: How does the school know when applications are successful or unsuccessful?
A: When a decision has been made, an email will be sent to the school principal and NAPLAN coordinator informing them of the outcome.
Q: What if the outcome of the application is unsuccessful?
A: If the outcome is unsuccessful and you require further details, please contact the NAPLAN team via email at naplan.nsw@nesa.nsw.edu.au.
Q: Where can I find the criteria for the approval of a scribe?
A: Select Disability Adjustment Application, then select Scribe from the dropdown menu. The criteria is displayed on screen. An extract from the National protocols for test administration and the Scribe rules can also be downloaded from this page. A copy of the Scribe rules can also be found in the NAPLAN handbook for principals and coordinators – alternative format (paper), the NAPLAN test administration handbook for teachers – alternative format (paper) and in the Documents and Forms page
AFTER THE TESTS
Q: When does the test security window end?
A: The test security window ends on 3 June 2022. All tests must be securely stored before this date.
Q: We have confirmed on PAR the number of booklets returned, but need to make a change. The site appears to be locked. How do we make changes?
A: Go to the Confirmation page and uncheck the boxes against the relevant Year group. Return to the Student Test Participation page and make the required changes. Then revisit the Confirmation page and recheck the boxes.
Q: What should schools do with unused test materials?
A: Unused materials must be kept in secure storage until the test security period has ended (3 June 2022). They may then be destroyed or used for non-commercial educational purposes. Schools are not permitted to upload the 2017–2022 NAPLAN paper tests to any ICT platform or to provide them to parents/carers or members of the wider community, including the media, at any time.
Q: We can’t find our return labels – what should we do?
A: Replacement eParcel labels can be requested through the Test Book Returns page on the PAR website. A new set of labels will be sent to your school email address.
Q: I didn’t receive one of my student’s reports - what should I do?
A: Check the student was present for the NAPLAN tests. This can be done in Student Test Participation on PAR. If the student was present, email naplan.nsw@nesa.nsw.edu.au. Please include the student’s first name, last name and DOB in the email and request a replacement report.
Q: I would like another copy of a student report - how can I get one?
A: Schools can reprint reports from the NSW DoE Scout platform once data is finalised at the end of a NAPLAN year. All principals have access to Scout, along with most executive teachers.
Q: Where can I get assistance with using the Scout analysis platform?
Q: How do I lodge an appeal against a student’s results?
A: There is no appeal process for reading, numeracy and language conventions tests as they are computer marked. There are extensive quality processes followed during the marking of the writing test. There is an appeals process for reviewing the marking of the writing test, which can only be initiated by the school principal. Before applying, both the student’s script and the 2022 NAPLAN writing marking guide must be viewed on NESA Schools Online. The appeal form, located under Documents and Forms in PAR, must be completed with detailed reasons as to why the marking result is thought to be incorrect, and emailed to naplan.nsw@nesa.nsw.edu.au.
General
Q: What does TAA stand for?
A: TAA stands for Test Administration Authority. This is the test authority in each State that has responsibility for the administration of NAPLAN. The NSW Education Standards Authority (NESA) is the TAA in NSW.
Reports
Q: I didn’t receive one of my student’s reports - what should I do?
A: Check the student was present for the NAPLAN tests. This can be done in step 4, Student Test Participation. If the student was present, email naplan.nsw@nesa.nsw.edu.au. Please include the student’s first name, last name and DOB in the email.
Q: I would like another copy of a student report - how do I get one?
A: Schools can reprint reports from the NSW DoE Scout platform. All principals have access to Scout, along with most executive teachers.
Q: Where can I get assistance with using the Scout analysis platform?
Q: How do I lodge an appeal against a student’s results?
A: There is no appeal process for reading, numeracy and language conventions tests as they are computer marked and there were extensive quality processes followed during the marking of the writing test.
There is an appeals process for reviewing the marking of the writing test, which can only be initiated by the school principal. Before applying, both the student’s script and the 2022 NAPLAN writing marking guide must be viewed on Schools Online. The appeal form, located under ‘Documents and Forms’ in PAR, must be completed with detailed reasons as to why the marking result is thought to be incorrect, and emailed to naplan.nsw@nesa.nsw.edu.au.
Managing Users
Q: I have forgotten or can’t find our username and password for PAR.
A: Click on "Unable to Log In?" on the PAR login page.
Select either “I know my Username” or “I do not know my Username”.
Complete the email address field or details as prompted.
An email will be sent to the school email address with login details.
Q: I have just tried to log in and found my account to be locked – what do I do?
A: You may be trying to log in outside the website open dates, check the information at the top of the login page.
You may also ring the NAPLAN team on 1300 119 556 or +61 2 9367 8382 (international and out of state) and request that your account be unlocked. You will be required to identify yourself and school. If your school participated in NAPLAN Online this year, you do not have access to PAR.
Q: I received an email with my password and the email said that my user name is region code_school code. I know my school code but not my region code. Would you please be able to tell me what this region code is?
A: Each school has a username which is a 3-digit number (region code) followed by an underscore symbol then a 4-digit number (school code) eg 538_1202.
Click on "Unable to Log In?" on the PAR login page.
Select “I do not know my username or password”.
Complete the email address field.
An email will be sent to the school email address with login details, including the username which is the region code_school code (eg: 533_4313).
Q: I have forgotten or can’t find our username and password for PAR.
A: Click on "Unable to Log In?" on the PAR login page. Select either “I know my Username” or “I do not know my Username”. Complete the email address field or details as prompted. An email will be sent to the school email address with log-in details.
Q: I have just tried to log in and found my account to be locked – what do I do?
A: You may be trying to log in outside the website open dates. Check the information at the top of the login page. You may also ring the NAPLAN team on 1300 119 556 or +61 2 9367 8382 (international and out of state) and request that your account be unlocked. You will be required to identify yourself and school.
Q: I received an email with my password and the email said that my user name is region code_school code. I know my school code but not my region code. Would you please be able to tell me what this region code is?
A: Each school has a username which is a 3-digit number (region code) followed by an underscore symbol then a 4-digit number (school code) eg 538_1202. Click on "Unable to Log In?" on the PAR log in page. Select “I do not know my username or password”. Complete the email address field. An email will be sent to the school email address with login details, including the username which is the region code_school code (eg: 533_4313).
School Details
Q: Our school details are incorrect in PAR – how do we edit them?
A: Schools are unable to make changes to this information in PAR Phase 3. Please call the NESA NAPLAN team on 1300 119 556 or +61 2 9367 8382 or send an email to naplan.nsw@nesa.nsw.edu.au.
Reports
Q: I didn’t receive one of my student’s reports - what should I do?
A: Check the student was present for the NAPLAN tests. This can be done in step 4, Student Test Participation. If the student was present, email naplan.nsw@nesa.nsw.edu.au. Please include the student’s first name, last name and DOB in the email.
Q: I would like another copy of a student report - how do I get one?
A: Schools can reprint reports from the NSW DoE Scout platform. All principals have access to Scout, along with most executive teachers.
Q: Where can I get assistance with using the Scout analysis platform?
Q: How do I lodge an appeal against a student’s results?
A: There is no appeal process for reading, numeracy and language conventions tests as they are computer marked. There were extensive quality processes followed during the marking of the writing test.
There is an appeals process for reviewing the marking of the writing test, which can only be initiated by the school principal. Before applying, both the student’s script and the 2022 NAPLAN writing marking guide must be viewed on Schools Online. The appeal form, located under ‘Documents and Forms’ in PAR, must be completed with detailed reasons as to why the marking result is thought to be incorrect, and emailed to naplan.nsw@nesa.nsw.edu.au.
Test Participation
Q: Which students are exempt from sitting NAPLAN?
A: Students with a language background other than English who have been attending school in Australia for less than a year before the test should be given the opportunity to participate, but may be exempted.
Students with significant intellectual disability and/or those with significant co-existing conditions which severely limit their capacity to participate
in the tests may also be exempted.
Consent must be obtained from a student’s parents or caregiver and a Withdrawal or Exemption form must be signed. This form can be downloaded from the Documents and Forms section of the PAR website. The Withdrawal or Exemption form must be filed at school for audit purposes.
Q: Which students can be withdrawn from NAPLAN tests?
A: Any student can be withdrawn from one or more NAPLAN tests. Consent must be obtained from a student’s parent or caregiver and a Withdrawal or Exemption form must be signed. This form can be downloaded from the Documents and Forms section of the PAR website.
The Withdrawal or Exemption form must be filed at school for audit purposes.
Q: If a student has left our school, how do I take him/her off the class list? What do I do with his/her books?
A: If a student has left the school, you need to:
- Go to the Student Test Participation page in PAR.
- Find the student's name (enter student surname in search box, click "Search").
- Select "Left School" from drop down list under Proposed Status.
- Do not return the test books for this student. You may keep the test books as a school resource provided you redact the student’s personal details or destroy them once the test security period has elapsed (4 June 2022).
Q: We have one student registered to take part in NAPLAN, however he actually repeated and is still in year 2. What do we do?
A: If you need to remove a student from the participation list:
- Go to the Student Test Participation page in PAR.
- Find the student's name (enter student surname in search box, click ‘Search’).
- Select ’Left School’ from drop down list under ‘Proposed Status’.
Q: One of our students is in the wrong year group on PAR – how can I change this?
A: To remove a student from the wrong year group you will need to:
- Go to the Student Test Participation page in PAR.
- Find the student's name (enter student surname in search box, click "Search").
- Select "Left School" from drop down list under Proposed Status.
- Select the correct year group, then Add Student in the Edit box.
- Complete form with student details, then click on "Save".
Q: What if a student sat the Language Conventions and Writing tests at another school and enrolled here on the Wednesday to sit the remaining tests?
A: Please send an email to naplan.nsw@nesa.nsw.edu.au.
A NAPLAN team member will contact you and advise how to complete the entries on PAR.
Q: One of our student’s date of birth is incorrect – how can we change it?
A: To change a student’s date of birth:
- Go to the Student Test Participation page in PAR.
- Click on the Edit link at the left of the student's name.
- Edit the date of birth field as required.
- Click to update changes.
Roll Classes
Q: Some of our roll classes have changed – what do I need to do to fix this?
A: To edit a roll class:
- Go to the Student Test Participation page in PAR.
- Select a roll class from the drop down list in the Sort table.
- In the Edit table, click Edit Roll Class.
- Next to New Roll Class Name, type the new name.
- Click Update roll class name.
- If you need to move students into the new roll class, click on the box at the left of each of the student names.
- Select the new roll class from the Move to Roll Class drop down list in the Edit table.
The roll class information will be updated for the selected students.
Disability Adjustments
Q: How do I view the disability adjustments that were applied for?
A: To view all Disability Adjustment Applications:
- Click on Disability Adjustments Summary on the left menu. All student applications will be listed here.
- To access any student’s application information, click on ‘Details’.
Q: How does the school know when applications are successful or unsuccessful?
A: When a decision has been made on an application, an email will be sent to the school principal and NAPLAN Coordinator informing them of the outcome.
Q: What if the outcome of the application is unsuccessful?
A: If the outcome is unsuccessful and you require further details, please contact the NAPLAN team via email at naplan.nsw@nesa.nsw.edu.au.
Q: How can I view the status of my disability application?
A: To view, click on Disability Adjustment Summary from the main menu. The status of an application is shown as either, Received, Approved, Declined or On Hold.
If you wish to modify the status of an application for any reason please contact the NAPLAN team via email at naplan.nsw@nesa.nsw.edu.au.
Q: Where can I find the criteria for approval of a scribe?
A: On the top of the different disability applications in PAR is a link to the criteria that will need to be met to have the application approved.
The protocols for the use of a scribe can also be found in the Handbook for principals and NAPLAN coordinators and in the Documents and Forms page.
Confirmation
Q: We have confirmed, on PAR, the number of booklets returned but need to make a change. The site appears to be locked. How do we make changes?
A: Please go to the Confirmation page and uncheck the boxes against the relevant year group. Return to the Student Test Participation page and make the required changes. Then revisit the Confirmation page and recheck the boxes.
General
Q: What if the principal’s email address has been entered incorrectly?
A: Contact NAPLAN team by sending an email to naplan.nsw@nesa.nsw.edu.au.
Q: What does TAA stand for?
A: TAA stands for Test Administration Authority. This is the test authority in each State that has responsibility for the administration of NAPLAN. The NSW Education Standards Authority (NESA) is the TAA in NSW.
Q: What do we do with the unused materials and test books?
A: Unused materials need to be kept in secure storage until the test security period has ended (4 June 2022). The materials may then be used as a school resource, provided any student’s personal details are redacted, or destroyed. Under the NAPLAN protocols, NAPLAN test materials may not be distributed to students, parents or members of the public.
Q: We can’t find our return labels – what do we do?
A: Replacement eParcel labels can be requested through the Test Book Returns page on the PAR website.
A new set of labels will be sent to your school email address.
Q: When does the test security window end?
A: The test security window ends on 4 June 2022. All tests must be securely stored before this date.
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