NSW and ACT NAPLAN 2018
Student Participation and Registration (PAR) Website


Frequently Asked Questions (FAQs)

Managing Users

Q: I have forgotten or can’t find our username and password for PAR.

A: Click on "Unable to Log In?" on the PAR log-in page. Select either “I know my Username” or “I do not know my Username”. Complete the email address field or details as prompted. An email will be sent to the school email address with log-in details.

Q: I have just tried to login and found my account to be locked – what do I do?

A: You may be trying to login outside the website open dates, check the information at the top of the login page. You may also ring the NAPLAN team on (02) 9367 8382 and request that your account be unlocked. You will be required to identify yourself and school. If your school participated in NAPLAN Online this year, you do not have access to PAR.

Q: I received an email with my password and the email said that my user name is region code_school code. I know my school code but not my region code. Would you please be able to tell me what this region code is?

A: Each school has a username which is a 3-digit number (region code) followed by an underscore symbol then a 4-digit number (school code) eg 538_1202. Click on "Unable to Log In?" on the PAR log in page. Select “I do not know my username or password”. Complete the email address field. An email will be sent to the school email address with log in details, including the username which is the region code_school code (eg: 533_4313).

School Details

Q: Our school details are incorrect in PAR – how do we edit them?

A: Schools are unable to make changes to this information in PAR Phase 3. Please call the NESA NAPLAN team on (02) 9367 8382 or send an email to naplan.nsw@nesa.nsw.edu.au.

Reports

Q: I didn’t receive one of my student’s reports - what should I do?

A: Check the student was present for the NAPLAN tests. This can be done in step 4, Student Test Participation. If the student was present, email naplan.nsw@nesa.nsw.edu.au. Please include the student’s first name, last name and SRN in the email.

Q: I would like another copy of a student report - how do I get one?

A: Copies of NAPLAN student reports can be printed from the NSW DoE Scout package. All Principals have access to Scout along with most executive teachers. For assistance using Scout, please contact:
DoE - Scout.Support@det.nsw.edu.au
CS NSW - naplanonline@csnsw.catholic.edu.au
AIS - NAPLANreporting@aisnsw.edu.au
ACT - ETDassessments@act.gov.au

Q: How do I lodge an appeal against a student’s results?

A: There is no appeal process for Reading, Numeracy and Language Conventions as they are computer marked. There were extensive QA processes during writing marking. There is an appeals process for Writing but it can only be initiated by the school principal and they must view the script online (via Schools Online available from 20 Aug) before applying and give detailed reasons as to why they think the result is incorrect. You will need to complete the appeal form located under Documents and Forms in PAR and email it to naplan.nsw@nesa.nsw.edu.au.
A: Check the student was present for the NAPLAN tests. This can be done in step 4, Student Test Participation. If the student was present, email naplan.nsw@nesa.nsw.edu.au. Please include the student’s first name, last name and SRN in the email.
A: Copies of NAPLAN student reports can be printed from the NSW DoE Scout package. All Principals have access to Scout along with most executive teachers. For assistance using Scout, please contact:
DoE - Scout.Support@det.nsw.edu.au
CS NSW - naplanonline@csnsw.catholic.edu.au
AIS - NAPLANreporting@aisnsw.edu.au
ACT - ETDassessments@act.gov.au
A: There is no appeal process for Reading, Numeracy and Language Conventions as they are computer marked. There were extensive QA processes during writing marking. There is an appeals process for Writing but it can only be initiated by the school principal and they must view the script online (via Schools Online available from 20 Aug) before applying and give detailed reasons as to why they think the result is incorrect. You will need to complete the appeal form located under Documents and Forms in PAR and email it to naplan.nsw@nesa.nsw.edu.au.
A: Check the student was present for the NAPLAN tests. This can be done in step 4, Student Test Participation. If the student was present, email naplan.nsw@nesa.nsw.edu.au. Please include the student’s first name, last name and SRN in the email.

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