NSW and ACT NAPLAN 2017
Student Participation and Registration (PAR) Website


Frequently Asked Questions (FAQs)

Managing Users

Q: I have forgotten or can’t find our username and password for PAR.

A: Click on "Unable to Log In?" on the PAR log-in page. Select either “I know my Username” or “I do not know my Username”. Complete the email address field or details as prompted. An email will be sent to the school email address with log-in details.

Q: I have just tried to login and found my account to be locked – what do I do?

A: You may be trying to login outside the website open dates, check the information at the top of the login page. You may also ring the NAPLAN team on (02) 9367 8382 and request that your account be unlocked. You will be required to identify yourself and school.

Q: I received an email with my password and the email said that my user name is region code_school code. I know my school code but not my region code. Would you please be able to tell me what this region code is?

A: Each school has a username which is a 3-digit number (region code) followed by an underscore symbol then a 4-digit number (school code) eg 538_1202. Click on "Unable to Log In?" on the PAR log in page. Select “I do not know my username or password”. Complete the email address field. An email will be sent to the school email address with log in details, including the username which is the region code_school code (eg: 533_4313).

School Details

Q: Our school name has changed – can you please change it on PAR?

A: Please send an email to naplan.nsw@nesa.nsw.edu.au and request that the school name be updated. Please note that it is important that the school name on PAR is correct, as this is how the name will appear on NAPLAN Student Reports.

Q: Our school address/phone number/email address has changed – how do we change on PAR?

A: If you need to make changes to the school address details call (02) 9367 8382 or send an email to naplan.nsw@nesa.nsw.edu.au. Email addresses are editable by school staff.

Documents and Forms

Q: What do we do with the parent withdrawal/exemption forms?

A: Signed Parent Withdrawal forms and Exemption forms should be retained at the school and may be required for future reference.

General

Q: What if the Principal’s email address has been entered incorrectly?

A: Contact NAPLAN team on (02) 9367 8382 or send an email to naplan.nsw@nesa.nsw.edu.au.

Q: What does TAA stand for?

A: TAA stands for Test Administration Authority. This is the Education Department or Test Authority in each State or Territory that has responsibility for the administration of NAPLAN in each jurisdiction. The NSW Education Standards Authority is the NSW TAA.

Q: What do we do with the left-over materials and books?

A: Leftover materials need to be kept in secure storage until the test security period has ended. The materials may then be used as a school resource or destroyed. Under the NAPLAN protocols, NAPLAN test materials may not be distributed to students or members of the public.

Reports

Q: I didn’t receive one of my student’s reports what should I do?

A: Check the student was present for the NAPLAN tests. This can be done in step 4. Student Test Participation. If the student was present email naplan.nsw@nesa.nsw.edu.au. Please include the student’s first name, last name and SRN in the email.

Q: How do I query a student's report if it appears inconsistent with their ability?

A: Email naplan.nsw@nesa.nsw.edu.au. Please include the student’s first name, last name and SRN in the email, along with an explanation of the issue.

Q: I would like another copy of a student report how do I get one?

A: Copies of NAPLAN student reports can be printed from the SMART program. All Principals have access to SMART along with most executive teachers.

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